Home » jornada do paciente
A jornada do paciente é uma expressão utilizada para descrever as etapas que os pacientes percorrem até chegar à sua clínica. O reconhecimento dessa trajetória é fundamental para a criação de estratégias de aprimoramento do serviço médico prestado. Portanto, pode-se dizer que a jornada do paciente é uma forma de entender o comportamento do seu […]
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